TERMS AND CONDITIONS OF CONTRACTING AND ONLINE PAYMENT FOR DIGITAL SERVICES
These General Conditions establish, along with the other terms and conditions, the legal framework that will govern the contracting of services through this website. This website belongs to MEJORALIA ASESORES SLU, a legally incorporated company with registered office at Av. de Méjico 8 – 3º Oficina 1. Edificio Parque Stadium (11405 JEREZ DE LA FRONTERA), CÁDIZ, with CIF number B11894201 and registered in the Mercantile Registry of Cádiz.
For any questions, please contact us at +34 956 331 078 or at the customer service email address mejoralia@mejoralia.es
These terms and conditions are intended to regulate the contractual terms for contracting the services offered by the Company through the website, and the corresponding financial consideration and/or payment to be made by the Client to the Company, if they subscribe to these general terms and conditions.
Before initiating the online contracting and payment process, the Company makes available to the recipient, using techniques appropriate to the means of communication used, in a permanent, easy-to-use, and free manner, clear, understandable, and unambiguous information on the following matters:
a) The various procedures that must be followed to accept these general terms and conditions.
b) Prior to initiating the contracting process, the Company makes the general terms and conditions available to the Client so that they can be stored and reproduced by the Client.
These General Conditions have been prepared in accordance with the provisions of Law 34/2002 on information society services and electronic commerce; Law 7/1998 on General Contracting Conditions; Royal Decree 1906/1999, which regulates telephone or electronic contracting with general conditions pursuant to Article 5.3 of Law 7/1998; Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users; and other complementary laws; Law 7/1998, of April 13, on general contracting conditions.
For the acquisition and/or contracting of any of the company/entity’s services through the website, the client’s prior acceptance of each and every one of the General Contracting Conditions and the Specific Conditions applicable to the services purchased and/or contracted is required.
The company informs that the procedures for contracting the services offered are those described in the general conditions previously established with the client, as well as any specific ones indicated on the website during browsing. Therefore, the client declares that they are aware of and accept these procedures as necessary to acquire and/or contract the services offered on the website.
c) By submitting their data, the client expressly consents to the processing of their personal data for the purpose of acquiring and/or contracting the services sold by the company.
The client contracts and/or acquires the services of the company and/or entity, and the latter accepts the assignment to provide the service selected on the website, in accordance with these general contract conditions.
The Seller reserves the right to unilaterally modify these Conditions, without affecting the services or promotions that were contracted prior to any modification.
PURCHASE PROCEDURE.
The contracting of any service must be done by specifically selecting the desired service using the purchase selection tools installed on the website. Once the purchase and/or contract request has been selected and verified, you will have expressly accepted each and every one of the contracting conditions, as displayed on the company’s website, and this implies the contracting of the requested services.
Once the customer account has been created, please be advised that, in accordance with the requirements of Article 27 of Law 34/2002 on Information Society Services and Electronic Commerce, the contracting procedure will follow these steps:
1. To initiate the contracting process on the website, the user must select one of the services displayed on the page.
The user can view and control the selected service by following the purchase and/or contracting instructions on the website. The website will display the selected services, and the customer will indicate the price and reference number of the contracted service. Once the service selection is complete, the user must proceed with payment and/or contracting. In this step, the user must enter their details and select the accepted payment method. If paying and/or contracting by credit card, they must enter their selected credit or debit card details and accept the general contract and/or payment terms. The contract terms they have selected will be displayed.
2. To make the payment, the user must be registered on the website. The customer must fill out a form with the requested information. Information that is essential to proceed with the purchase and/or contract will be marked with an asterisk.
3. The payment method accepted by the seller is via POS terminal with a bank card (Visa, MasterCard, etc.).
4. Finally, the user must confirm the contract.
In all cases, the seller’s contracting platform will inform the user once the purchase and/or contracting process is complete.
No invoices will be issued online. If you require an invoice, please contact us directly at +34 956 331 078 or at mejoralia@mejoralia.es.
RIGHT OF WITHDRAWAL.
If the contracting party is an individual, they acquire the status of consumer and user, and in accordance with Article 68 of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, they have the right to withdraw within the period established in Article 71 of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
To exercise the right of withdrawal, the customer may use any of the following means:
By mail to Av. de Méjico 8 – 3º, Office 1. Parque Stadium Building. (11405 JEREZ DE LA FRONTERA) CÁDIZ. Or by email to mejoralia@mejoralia.es
APPLICABLE LAW AND JURISDICTION.
These General Conditions shall be governed by and construed in accordance with Spanish law in all matters not expressly established herein. The parties submit to the jurisdiction of the Courts of Palma de Madrid for any questions or actions that may arise arising from the provision of the Website and its services and content, and regarding the interpretation, application, compliance, or non-compliance with the provisions of these general conditions.
PERSONAL DATA.
In accordance with the provisions of the General Data Protection Regulation (GDPR) EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:
CONTROLLER: MEJORALIA ASESORES SLU
PURPOSE: At MEJORALIA ASESORES SLU, we process the information you provide to us in order to provide you with the accounting, tax, and business consulting services you have contracted. The personal data provided will be retained for as long as the professional relationship is maintained and its deletion is not requested, for the legally required periods and for the time necessary to address any potential liabilities arising from the processing.
LEGAL BASIS: The processing of your personal data is based on the execution of a contract to which the data subject is a party or for the application, at the request of the data subject, of pre-contractual measures. In addition, we must process your data to comply with a legal obligation applicable to the data controller. In any case, you have given your consent for one or more specific purposes, in accordance with the provisions of the General Data Protection Regulation (GDPR) EU 679/2016 (Art. 6.1. A, B, and C) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDPGDD). There is an obligation to provide personal data, otherwise, the contracted accounting, tax, and commercial advisory services cannot be provided. Articles 20 and 21 of Law 34/2002 on Information Society Services apply to the sending of commercial offers by telecommunications. The prospective offer of products and services is based on the consent requested, and in no case will the withdrawal of this consent affect the contract for the purchase of the product and/or provision of the service.
RECIPIENTS: The data will not be communicated to any third party outside the Entity, except under legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the Data Controller. In addition to the above, the data will be transferred to the Tax Agency, the Commercial Registry, and other competent public administrations. No data transfer to third countries is planned. No adequacy decisions, guarantees, binding corporate rules, or specific applicable situations are made.
No data transfer to third countries is planned. No adequacy decisions, guarantees, binding corporate rules, or specific applicable situations are made.
RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defense of legal claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will no longer be processed for those purposes to which they have expressed their opposition. When technically possible, the data subject may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects may contact us by post, attaching a copy of an ID document (DNI). You have the right to file a complaint with the Supervisory Authority: the Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
SECURITY
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures, and cryptographic mechanisms (such as SSL), all with the aim of preventing unauthorized access to data. To achieve these purposes, the user/client agrees that the provider may obtain data for the purposes of the corresponding authentication of access controls.
MINIMUM CONTRACTING AGE
The minimum age for contracting our services is 18 years of age.
CANCELLATION OF SERVICES
The client may cancel the contracted service within 15 calendar days from the date of contracting the service, except if the service has been fully executed or whose execution has begun, provided that the client has given their prior consent and acknowledged the loss of their right to cancel.
To cancel the service, the customer must notify MEJORALIA ASESORES SLU of their decision to cancel the service by emailing mejoralia@mejoralia.es.
RETURNS
Once the cancellation request is received, we will refund the price paid for the service as soon as possible and within a maximum of 15 calendar days. If the customer has requested that the service begin during the cancellation period, they must pay an amount proportional to the portion of the service already provided at the time of receipt of their withdrawal.
The refund will be made using the same payment method used to initially contract the service, unless the customer chooses a different refund option.
The right to cancel is free of charge for the customer, except for those expenses resulting from the customer choosing a refund option other than the least expensive standard delivery option.
Once the cancellation request is received, we will contact the customer via email to enforce their right.
